Registration FAQs

Full Conference Registration includes access to all Conference sessions and General Sessions, the Tradeshow and all Conference meal functions (a reception, three morning refreshments and one lunch). Advance registration and additional fees are required for some Pre-Conference Intensives and other special sessions as listed during registration.

The one-day registration fee includes access to all Conference sessions, General Sessions and Conference meal functions on the day of that registration. Sunday-only and Monday-only registrations also receive access to the Tradeshow during the registered day. Advance registration and additional fees are required for some Pre-Conference Intensives and other special sessions that are offered on that day of registration.

*Individuals who register for one day of the Conference will receive the meals provided on the day for which they have registered only.

• Sunday, July 20: Welcome Reception in Tradeshow
• Monday, July 21: Networking Morning Refreshments in Tradeshow, Networking Breaks in Tradeshow, Networking Lunch in Tradeshow
• Tuesday, July 22: Morning Refreshments
• Wednesday, July 23: Morning Refreshments

Members of USAging who are in good standing qualify for these registration categories. Click here for information about USAging membership. Have another membership question or need some help from USAging? Contact USAging’s Membership Engagement Associate, Alexandra Folleco, at afolleco@usaging.org.

Directors and staff of Title VI Native American Aging Programs qualify for this registration category. Not sure if you or your organization qualify for the Title VI registration fee? Contact USAging’s Membership Engagement Associate, Alexandra Folleco, at afolleco@usaging.org.

Yes, One-Day options are available for purchase at the time of registration and include access to the workshops, general sessions, Tradeshow and any meals scheduled for the selected day. There is no Tradeshow on Tuesday, July 22 or Wednesday, July 23.

There are certain sessions that require pre-registration, including Pre-Conference Intensives, Mobile Workshops and optional activities as listed on the registration site. Some of these sessions may require an additional payment beyond the conference registration fee.

Pre-Conference Intensives are offered on Saturday, July 19 and on Sunday, July 20. These workshops are NOT included in Full Conference or One-Day registrations and may require payment of an additional fee. Please visit the detailed agenda page of the conference website for more information.

USAging is committed to the full inclusion of all individuals at the 50th Annual Conference and Tradeshow. If reasonable accommodation is needed in order to participate at the Conference, please contact the Registration Coordinator at register@conferencesolutionsinc.com.

In an effort to assist with menu planning, you will be able to indicate dietary restrictions during the registration process. Please note: every effort is made to ensure conference meals accommodate a wide range of dietary preferences; however, due to vendor limitations, not all dietary restrictions can be accommodated. Additional costs may apply and must be requested and paid for by June 30, 2025.

The 2025 Conference and Tradeshow will be held at the Sheraton Grand Chicago Riverwalk. Please visit the housing page of the conference website for accommodations information.

All sessions and meals associated with the Conference are for registered attendees only.

Business casual attire is preferred. Be sure to wear layers as the meeting spaces may run hot or cool compared to your comfort level. 

The Registration & Information Desk will be open during the following hours*:

Saturday, July 19: 12:00 pm – 5:00 pm

Sunday, July 20: 7:30 am – 7:00 pm

Monday, July 21: 7:30 am – 5:00 pm

Tuesday, July 22: 7:30 am – 5:30 pm

Wednesday, July 23: 8:00 am – 10:30 am

*subject to change

Yes, on-site registration is available during posted registration hours beginning Saturday, July 19 at the Registration Desk. You can also continue to register online at https://na.eventscloud.com/ereg/index.php?eventid=831044&.

Please visit the USAging 50th Annual Conference and Tradeshow registration webpage here.

Click the “New Registration” button. Enter your name, email address and additional information, then click “Continue” to proceed with your registration. Each registrant is identified by their email address; if you have already registered or someone has registered on your behalf using your email address, you will not be able to use that email address to register.

Please contact the Registration Coordinator for further assistance: register@conferencesolutionsinc.com

A registration confirmation email is sent automatically once you have completed your online registration. This email will serve as your official receipt and is sent to the email address you used to register (as well as the email in the “secondary email address” field, if entered).

If you have not received your registration confirmation email, please follow these steps:

1. Wait 60 minutes after registering. Occasionally registration confirmations are slightly delayed if the system is particularly busy.
2. Check your spam folder. The subject of the email will be “Confirmation for 50th Annual USAging Conference and Tradeshow.”
3. Email register@conferencesolutionsinc.com and request that your registration confirmation be resent.

If you would like to modify your selections after you submitted your registration, please click here to login with your email and reference number which can be found in your confirmation email or registration record.

If you are looking to modify your personal information, please email register@conferencesolutionsinc.com with your modification request(s).

Please Note: Those who are listed as the “Primary Attendee” on the group’s registration record may login with their email and reference number to register an additional attendee. 

The first page of the “New Registration” process has further instructions on how to apply the code. After reading the instructions on the page, entering the code into the field and clicking the “Apply Code” button, you will continue on with the registration process. You will be given the option to register additional individuals before completing your order. All registrants must be from the same organization, registered at the same time and paid together. The discount only applies to the current rate for full conference Member and Non-Member registration categories.

Please Note: Once the “Apply Code” button has been clicked, the prices of the registration fees will reflect the discounted rate. Click here to view the registration fee breakdown. 

The “Two-or-More” discount is intended for groups who register together on one order, who are all from the same organization and who pay at the same time. If you or someone else from your organization was not initially included in the group’s registration record, the “primary attendee” can click here to login to register an additional attendee. The discount code will be applied to the newly registered attendee’s record. Please email register@conferencesolutionsinc.com if you have any questions about your group registration record or if you wish to request a modification beyond adding someone to the group registration record. Group registration records are closely monitored.

Click here to login with your email address and reference number (found in your registration confirmation email). If you do not also wish to select any additional or optional items to your registration, please click “Continue” until you arrive at the payment page. On the payment page, you can select “credit card” to enter your payment details.

By registering for the USAging 50th Annual Conference and Tradeshow, you are agreeing to the following policies:

Liability Waiver

I understand that travel and gathering involves risk of sickness, including sickness from COVID-19. I (and on behalf of my guest(s)) waive and release USAging and its partners/vendors, and their employees and agents, from and against claims, liabilities and expenses arising from injury, sickness or death from contraction or spread of COVID-19 or other communicable disease due to travel to or attendance at an event hosted by USAging. I agree to not attend any USAging event if I feel ill or had recent exposure to a COVID-19 case. This waiver and release is binding on me and my heirs and successors.

Press/Media Waiver

USAging intends to take photographs and video of this event for use in USAging news and promotional materials (print, electronic and other media), including the USAging website. By participating in this event, I grant USAging the right to use any image, photograph, voice or likeness, without limitation, in its promotional materials and publicity efforts without compensation. All media become the property of USAging. Media may be displayed, distributed or used by USAging for any purpose.

Electronic Communication Policy

By registering for the 2025 USAging Conference and Tradeshow, you are consenting to receive electronic and mailed communications from USAging. USAging and their agent, Conference Solutions, may use your information to contact you regarding current conference and future USAging programming, including but not limited to: email marketing and important registration-related reminders, information regarding your online experience and mailed communications. Your information will not be sold or shared with any third parties without your express consent. View our Privacy Policy here. 

Know someone else who is interested in attending in your place? Payment of a $50 administrative fee enables you to transfer your existing registration to another person in your organization, simply email register@conferencesolutionsinc.com. Substitutions will be transferred at the same rate as the original registration. Substitutions can be made up until the pre-registration deadline, or at the onsite Registration Desk. Payment for substitutions must be made at the time of processing. Additional or optional items on the original registration are non-transferable and will be refunded to the original payment method for requests made prior to June 13, 2025.

We are happy to accommodate a refund of your registration fees if you are unable to find a substitute (see question above) prior to the deadline. Cancellation requests must be made in writing by emailing register@conferencesolutionsinc.com. Cancellations received on or before June 13, 2025 will be refunded, less a 20% administrative fee. Unfortunately, no refunds will be given for cancellations received after June 13, 2025.

Cancellations of optional individual conference items received on or before June 13, 2025, will receive a full refund of those items. Cancellations can be made by emailing register@conferencesolutionsinc.com. We are unable to offer refunds after June 13, 2025.

There are no CEUs offered, but a digital Certificate of Attendance will be provided to all registrants.

Yes, a Certificate of Attendance will be provided as part of the conference materials.

Session materials and handouts will be made available after the Conference if the presenter(s) provided them to be posted online. An email will be sent to all registrants once those are posted to www.usagingconference.org.